QAS Operations Control Center (QASOCC) is the nerve center of QAS Ground Operations, managing over 800+ aircraft movements daily at Hamad International Airport. QASOCC ensures the seamless coordination of all QAS operational departments in real time, with a focus on maintaining the highest standards of safety and premium service delivery to customers, while optimizing resource utilization.
QASOCC leverages state-of-the-art systems that offer full transparency across onboard, landside, and airside operations. This enables the intelligent allocation of manpower and equipment precisely when and where they are needed, ensuring the most efficient use of resources. This innovative management approach, combining industry expertise with cutting-edge technology, maximizes service delivery to customers and provides exceptional value in the Ground Handling industry.
Within QASOCC, Flight Control Supervisors (FCS) and Integrated Operations Centre (IOC) representatives work closely with the Resource Management System (RMS) Allocators' team. Together, they effectively monitor and control ground operations by engaging their specialized teams, each contributing their unique but complementary skills. This collaborative effort leads to quick turnarounds, minimal delays, and high on-time performance, all of which benefit our customers.
QASOCC's capabilities include direct VHF communication with inbound crews, allowing for early detection of special ground handling requests or the relaying of emergency information to airport or airline authorities and emergency services. As a critical partner in handling airport and aircraft emergencies for customer airlines, QASOCC facilitates both airline and airport emergency plans at the outset. For new airline entrants to an airport, QASOCC offers a comprehensive, turnkey solution to all ground handling needs.
QASOCC is vital to maintaining QAS's status as a 'trusted partner,' working in close collaboration with airports and other key stakeholders' operational centers, including Qatar Airways IOC, Hamad International Airport AOCC, Qatar Airways HCC, and Hamad International Airport ASOC. By working together as One Team, QASOCC ensures seamless and efficient operations for all its customers.